Please note there is a one to two week delay from date of order until delivery as all prints are made to order.
Frequently Asked Questions
I know buying artwork can be daunting, and it’s difficult to know where to start and what to expect when becoming a collector! To help, I’ve answered some of the frequently asked questions I get about my art.
What size print should I buy?
It really depends on where you would like to hang or place the print! Remember, the dimensions of the frame will usually end up being a bit larger than the print size, especially if you opt to put a mat border around the edge.
I’ve received my print, what now?
Your print will arrive in either a cylindrical tube or flat padded envelope, depending on what size print it is. Ideally take your print straight to a framer to allow for easy transport. If you take the print out prior, here are some rules to follow:
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If in a tube, pull the plastic seal cap off, you can very slowly and gently pull it out by the edge of the plastic sleeve, avoiding pulling the paper.
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If it comes in a flat padded envelope, gently pull or cut open the envelope seal, being very careful to ensure you don’t bend it or cut any of the contents. Pull the cardboard ‘sandwich’ out, and gently peel back the tape so you can see your print.
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Keep your print in its plastic sleeve. These are 100% acid-free and designed to keep off dust, humidity, and oils from your skin to ensure it is not damaged.
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Use two hands to support and carry your print, and handle gently to avoid denting or bending the paper.
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It is best to get your print framed as soon as is practical, as the tubes and envelopes are not suitable for long term storage.
How do I get my print framed?
Living in the Brisbane area, I have come across many wonderful framers and have found Value Picture Framing (Coorparoo) and Frame Warehouse (Ashgrove) to be great options. Where to go will depend on your location and budget, and I would recommend taking a look on Google to see your local options. If you’re unsure, you can phone ahead for a quote (each print is a standard size A4, A3, A2, A1 with 1cm margins to allow for a mat border if you choose). But often it is easiest to take it in and your framer will know what to do. I find it’s helpful to be up front about your budget and don’t be afraid to ask for different options and their expert opinion/ recommendations. Framing can be expensive, but you will be insuring the life of your print by choosing quality archival framing techniques that can help protect your print from external damage.
